# Call Like a Local, Pay Like a Local


![A vibrant geometric art piece showing a figure in motion against a circular background. The figure is composed of colorful segments in blues, reds, yellows, and oranges, creating a mosaic-like effect. The dynamic pose suggests communication and connection, with the figure reaching upward surrounded by abstract orbital patterns and floating geometric shapes. The overall design combines modern art with technological themes, perfect for representing global communication.](/blog/images/Design-an-abstract-colorful-representation-of-a-global-citizen-transcending-specific-cultural-identities-to-embody-the-concept-of-global-unity.-This.webp)

## Global Calling Made Simple

Our [cloud phone system](https://www.flynumber.com/products/phone-system) has always empowered you to make global calls while displaying your FlyNumber as the outgoing caller ID. This powerful feature ensures you maintain a local presence, regardless of your physical location or the device you're using.

Now, we're excited to announce a significant update: you can make these same calls at substantially reduced rates, often up to 10X cheaper than before.

## Understanding the New Rate Structure

Check out our comprehensive [per-minute rates](https://www.flynumber.com/phone-system-rates) for detailed pricing information when using the phone system. We've simplified our rate structure into three primary scenarios:

### 1. Local Calling:

When dialing a number in the same country as your FlyNumber, you'll benefit from local rates. For instance:
- Using a [UK FlyNumber](https://www.flynumber.com/products/virtual-phone-number/united-kingdom) to call a UK number? Pay local UK rates
- Calling within the US using a [US FlyNumber](https://www.flynumber.com/products/virtual-phone-number/united-states)? Enjoy domestic US rates
- Making calls in Australia with an [Australian FlyNumber](https://www.flynumber.com/products/virtual-phone-number/australia)? Get local Australian pricing

### 2. EU Calling:

For calls within the European Economic Area (EEA), we've introduced special EU rates:
- Make calls between any EU FlyNumbers and EU phone numbers
- Example: Call a French number from your Austrian FlyNumber at preferential EU rates
- Benefit from unified European pricing across the EEA

### 3. Standard International:

For scenarios not covered by Local or EU options:
- Standard competitive rates apply
- Transparent pricing for all international destinations
- Still significantly lower than traditional international calling rates

## Special Considerations

### Regional Exceptions
While our local rates system is comprehensive, there are some exceptions:
- Calls to certain countries (e.g., Pakistan) will incur standard rates regardless of the FlyNumber used
- However, we maintain highly competitive rates even for these exceptions

### Call Forwarding Specifics

When using call forwarding features, the pricing structure adjusts slightly:
- Local rates do not apply to forwarded calls
- Only EU or Standard rates are applicable
- EU rates apply when:
  - The call originates from the EU to your FlyNumber
  - The call is then forwarded to an EU country

For example:
- If you forward calls from your [Australian virtual number](https://www.flynumber.com/products/virtual-phone-number/australia) to a Spanish phone number
- And the caller is from the EU
- The EU rate for the Spanish destination applies

## Need Help or Have Questions?

We're here to support your global communication needs:
- Read the [calling rates documentation](https://www.flynumber.com/docs/payments-billing/calling-rates) for the full tier breakdown
- [Contact our support team](https://www.flynumber.com/contact) for personalized assistance
- Join discussions and share experiences on [our community forum](https://discuss.flynumber.com/)
- For more details on how billing works with the phone system check out our [phone system billing page](https://www.flynumber.com/docs/payments-billing/phone-system-billing)