Categories
General

A word on skype forwarding and using multiple devices

Skype forwarding is no more, unless you use ” Skype connect” which they charge for. This would give you a SIP URI and we can send calls there

Old post just for reference

Many of you have already noticed the new Skype forwarding method added a couple weeks ago to the PBX / Virtual Phone System. It was released with little fanfare because it’s still in beta and constantly being tweaked. As of this post its working well, the forwarding connection is established quickly and in most cases it’s about 1-2 seconds after clicking answer that the audio come through nice n’ clear. This doesn’t mean there’s a delay while speaking to the other party, we actually found little to no delay at all. There are a couple prerequisites for Skype forwarding too.

If Skype does go down it’s usually brief , some symptoms are 1 way audio or poor quality. With that being said, our suggestion would be to use Skype forwarding in conjunction with other forwarding methods, this is called ring group and/or ring hunt. SIP forwarding would be the most reliable and still save you money , you can use any device to answer the calls and you’d just pay the monthly rate for the local phone number– free unlimited incoming minutes. We can provide the SIP information, you just need a SIP client to answer the calls. It doesn’t matter what device or OS you’re using, google ” Your device/OS “+ SIP client and I guarantee you there’s a SIP client for your device.

The above image is an example of what I’m talking about – When someone calls the 347 New York or Israeli number it will ring my Acrobits SIP app and Skype (running on my PC) for the first 30 seconds at the same time, then it will ring my mobile phone for 30 seconds. If I answer with my mobile phone its .03 per min ( when we forward to a “Phone number” there is a low per min rate and you’d need funds in your prepaid balance). If I don’t answer at all it plays a greeting (you can upload or record one) and sends the voicemail as an attachment.

If you have any questions go ahead and comment or send us an email/ticket.

Categories
3rd Party VOIP General

One of our favorite SIP clients for iPhone and Android Mobile devices

It’s been a while since we’ve updated the blog, our apologies . We’ve been very busy updating the “internals”, we’re about to introduce FlyNumber SIP addresses among other neat features.  The exterior may look the same but there’s plenty going on inside. We’re coming out with new features almost every quarter and the PBX/ Virtual phone system is evolving very nicely. You need to try it out if you haven’t already, it’s visually appealing and the grid gives you a real sense of customization.

There are a handful of quality SIP clients available for IOS and Android devices nowadays. I tried zoiper, media5 and the 3CX IPhone SIP client, the 3CX app was promising but on the latest iPhone 5 (6.02 firmware)  it would lose connection and the calls wouldn’t come in after a couple minutes of the phone being asleep.

That brings me to the modestly priced $7.99 Bria SIP phone from Counterpath. These are the same guys who developed the popular x-lite softphone for Windows; they know what they’re doing. The app runs well in the background and doesn’t seem to drain battery. I like how it lists the missed and placed calls along with seamlessly integrating with my iPhone contacts.

To set this up with us you’ll need to forward your FlyNumber to a SIP account which is registered on the Bria App. Easiest way is to get a free sip2sip.info account and register that info in the Bria VOIP app. On the Bria app when you enter the sip2sip info the username is your sip2sip username without the @sip2sip.info , the password is the one you received in the sign up email and the domain is sip2sip.info.

Categories
General How To

How to use your iOS, Android or Windows Phone to receive unlimited incoming calls

Look at it as a “second line” on your smartphone without any minute restrictions or contracts. I’ve found this method to be the most reliable without a doubt; using apps like Skype just don’t cut it. You can set this up a couple different ways; one example would be to use a combination of iOS or Android devices to manage the calls coming in on your FlyNumber. I use my iPhone and iPad as an example below.

You’ll need to send your FlyNumber to a SIP address; luckily you can get one for free from sip2sip.info ( we also now provide SIP credentials using our phone system )

Once you sign up and have your username with sip2sip set your local phone number to forward the calls to Easy Config/ ITSP , choose sip2sip from the list of providers and enter your username. This can be done in a couple places, when you first sign up you can choose “Easy Config” and select sip2sip from the dropdown, or you can send it to the PBX and go into the PBX to configure the sip2sip information.

More on this later.

Light and easy to configure – Zoiper

A SIP client needs to be installed on each device you want receiving phone calls. I’ve tested it with Zoiper, it’s light and easy to setup, not to mention you can use it across different operating systems. You can also keep the app running in the background.

How it all comes together for you

Each of you has different reasons for owning a FlyNumber so the way you manage the calls will also vary. If you want the calls to hit your 1 device and go into the sip2sip voicemail system then all you do is send the FlyNumber directly to the sip2sip username from our ITSP list and setup the sip2sip username and password in the zoiper settings on the smartphone.

If you’re the creative type you can use the FlyNumber beta PBX to route calls and have it try multiple devices before hitting a custom voicemail. NOTE: You’ll have to log onto your sip2sip.info account and set the ‘Forwarding” to “No diversion” for all the drop downs.  In my example, I have my phone calls going to my iPad then my iPhone and finally a voicemail that gets sent to and email address.

Works great!

Categories
General

Google Voice is Not VOIP

So you think you’ve gamed the system and figured out a way to get unlimited free calls from an International virtual phone number to your Google voice which in turn forwards to your cell phone or landline here in the states.

Not so fast.

This would be true if Google voice was an actual VOIP solution. Google doesnt allow any incoming traffic to a users Google voice number unless they dial the number directly. They would need to provide a SIP address in order for Google voice to be called VOIP. A SIP address is sort of a “Internet address” for voice calls, it opens up Google voice to the entire world if they did it.

You can still forward your calls to Gtalk for free and without limits but thats not the same. Gtalk is a soft phone application you run on your PC. However we have had success with the Vtok app ( no longer in service ) on the iPad and iPhone.

Categories
General News and Updates

FlyNumber.com-a concise review [RESPONSE]

If you came here looking for FlyNumber reviews you may want to check our Facebook wall.

This is in response to a review a user wrote on his malware infested blog.

I’d rather not link to the site because there is actual malware and malicious code on the site. If you try to get to one of his links through google it actually redirects you to some spammy prescription website

I will however admit this user did slip the cracks. We were going thorough some major growing pains last year. Some tickets and support emails got caught up on our poorly written fraud filter we had installed. The bugs are gone and we are now 100%..

The user would have received his number right away but because he ordered a Costa Rica virtual number ( out of stock now ) we required some ID. This is due to local regulations with the carrier in Costa Rica and not FlyNumber

We have since refunded this user and offered a free virtual number for the hassle. He seems to refuse to respond and update his negative post.

We still hope we can come to an understanding with Mr Smits, but until then this post will stay up as a warning.

If any potential FlyNumber customers are worried or reluctant because of his post please feel free to email us at [email protected] before any payments so we can get rid of any reservations you may have.

Categories
General

Why doesn’t everyone have a Virtual Number?

So says the guy selling them right? Well hear me out, most of us who fall under the categories of entrepreneur, webmaster or internet junkie know of the benefits associated with having a virtual number. We use them to post on our “Contact Us” pages or maybe you used one because the travel site you developed needed a Canada virtual number for local clients to call.

What about the average Joe buying phone cards every week at the local lottery store to keep in touch with his daughter abroad? I happen to be lucky enough to live in the melting pot of the world – New York City. There are still many international callers here who still fuss around with access numbers and PINS.  They seem to be communicating with the same people over and over- a mother in Brazil or maybe a brother you keep in touch with in Spain.

I blame it on the name for one, “virtual numbers” sounds like a domain you’d register in the 90’s, but those are the cards we were dealt and we’ll have to deal with it.  Most sites who offer similar services are clumsy and really seem to cater to the techie. Terms like SIP Address or Asterisk PBX Configuration files usually fly right over the average user’s heads. At FlyNumber we are trying to make virtual numbers simpler to use and easier to understand.

My favorite and by far our most popular forwarding option is Skype. Considering how many new Skype users are added everyday it’s no surprise more and more users want to forward to their Skype accounts. It’s also incredibly cheap. Let’s use the Spain model where I’m in New York and my brother lives in Spain; $3.95 month buys me unlimited incoming minutes to my Skype running on my iPhone.  So my brother can call me anytime and it won’t cost more than 4 bucks a month. Granted, I may want to call him, all I have to do is the reverse; get him a New York number that I can call and we’ll forward  it to his Skype account in Spain- that would be $3 a month with unlimited minutes as well.

Skype offers their own “virtual numbers” called Skype-in; I’m not sure what the future holds for Skype-in numbers though. In the past 12 months they dropped both Brazil and Italy. After the Microsoft acquisition I can only hope Microsoft will keep Skype as “Open” as possible. Allow developer’s access to new API’s and encourage more new apps being built around Skype and I promise the future looks real good for Skype.