SMS Information

info

While outgoing SMS capability is coming soon, FlyNumber currently supports incoming SMS messages for select numbers.

Checking SMS Availability

To check if a number supports SMS:

1. Visit the Coverage Page
2. Look for the "S" icon next to the city/prefix

The legend indicates various features available for each area code:

• S: SMS enabled (incoming)
• F: Free incoming with VoIP
• I: Has incoming per-minute rate
• R: Registration required
• X: Fax enabled

Default SMS Behavior

When you purchase a number with SMS capability:

• SMS forwarding is automatically enabled
• Messages are forwarded to your account email address
• You should check spam/junk folders if messages aren't received
• Consider whitelisting @flynumber.com emails

Managing SMS Settings

Account Level Settings

Manage default SMS settings through Account Settings:

1. Navigate to Account Settings
2. Locate the SMS Settings section
3. Configure your preferred email address
4. Enable or disable SMS forwarding

warning

If you see no email in the "Forward Email?" field, make sure "Forward SMS" is set to Yes and click "Save Changes".

Individual Number Settings

Configure SMS settings for specific numbers:

1. Go to My FlyNumbers
2. Click "Details" on the desired number
3. Scroll to "SMS Settings"
4. Adjust forwarding options:
   • Enable/disable SMS forwarding
   • Choose email destination
   • Set custom forward email

tip

You can use different email addresses for different numbers by configuring individual number settings instead of using the account-level settings.

2FA and Verification Services

Using FlyNumbers for 2FA

The ability to receive 2FA (Two-Factor Authentication) or verification SMS messages on your FlyNumber depends on the sending service provider. While we've seen success with certain companies and providers, we cannot guarantee all verification services will work.

What to Expect

SMS Type	Compatibility
Regular mobile-to-mobile SMS	Generally works well
Short code messages	Varies by provider
2FA verification codes	Depends on sending service
Marketing messages	Usually delivered successfully

Alternative: Phone Verification

Many services offer "Verify by Phone Call" as an alternative to SMS verification. This method is highly reliable with FlyNumbers:

• The service calls your FlyNumber
• You answer the call and hear a verification code/PIN
• Enter the code on the service's website/app
• This method typically works even when SMS verification isn't supported

Best Practices

For critical services requiring verification, we recommend:

• Testing the service with your FlyNumber before relying on it
• Having a backup verification method available
• Checking with the service provider about virtual number compatibility
• Choosing "Verify by Phone Call" when available, as it's generally more reliable than SMS verification