Introduction 👋
Welcome to the FlyNumber documentation.
Here you'll find everything you need to know as it pertains to your FlyNumber account.
- Change forwarding settings
- Setup VoIP
- Configure the cloud phone system
- Setup simple to complex call flows
- Billing and payment information
- Porting phone numbers
What we're about​
- We have local phone numbers from over 70 countries (sometimes called DID phone numbers). These local phone numbers are under your full control.
- Phone calls can be handled through our VoIP infrastructure, forwarded to other phone numbers or via 3rd party VoIP solutions.
- Optional cloud phone system for advanced routing capabilities.
- SMS functionality (available for select numbers, check coverage page).
Call handling options​
Manage phone calls a number of different ways:
-
Call Forwarding
- Forward to standard phone numbers worldwide
- Set up multiple forwarding destinations (using the phone system)
- Change routing settings as needed
-
VoIP Integration
- Compatible with major VoIP providers and systems including:
- Asterisk
- FreePBX
- 3CX
- FreeSWITCH
- Kamailio
- Works with any solution supporting SIP or IAX protocols
- Compatible with major VoIP providers and systems including:
-
Cloud PBX-Phone System
- Forward calls to multiple destinations (phone numbers or VoIP), sequentially or simultaneously
- Use FlyNumber as the caller ID for outgoing calls
- Add up to 30 users on a single account for shared access
Key Features
- Drag-and-drop setup for configuring call flows
- Manage each FlyNumber separately or unify them in a single call flow
- Set up call menus (e.g., "Press 1 for Sales") to guide callers
- Route calls based on time or day
- Block calls by number, area code, or anonymous ID
- View and export detailed call logs
Security and Privacy
- SIP accounts support TLS and sRTP encryption for secure connections
- Restrict connections to specific IP addresses for added control
The cloud PBX system is available for a flat monthly rate of $14.95, plus the cost of your FlyNumber. If you make outgoing calls or forward to a regular phone number there is a per min rate. Toll-free and "Metered" numbers also incur a per min rate.
Getting started​
Don't have a FlyNumber?
- Sign up and select your country and area code.
- Choose how you’ll use your FlyNumber (forward calls, VoIP, or cloud phone system).
- Enter your forwarding or VoIP details.
- Add funds manually or set up a subscription.
- Manage settings anytime in My Account > My FlyNumbers.
tip
Click any image in these docs to see a zoomed in version.