Forward to Phone Number
Direct your FlyNumber calls to any standard phone number worldwide. This straightforward option lets you receive calls on your existing phone line while maintaining a professional presence with your FlyNumber.
Setting Up Call Forwarding​
For New FlyNumbers​
When signing up for a new FlyNumber:
- Choose your FlyNumber's country and city
- Select "Forward to standard phone number" from the forwarding options
- Enter your forwarding details:
- Select the destination country
- Choose the appropriate area/region code
- Enter the remaining digits of your phone number
Figure 1: Call forwarding configuration during initial setup or when adding a new FlyNumber
For Existing FlyNumbers​
To modify forwarding settings for an existing number:
- Access your account through My Account
- Navigate to My FlyNumbers
- Locate your target FlyNumber
- Click the "Details" button
- Select "Change forwarding"
- Configure your forwarding details
Figure 2: Call forwarding configuration from the My FlyNumbers page
Understanding Call Forwarding Rates​
A minimal per-minute rate applies when forwarding calls, which is deducted from your prepaid balance. The rate varies based on your destination:
Destination | Rate (USD/min) |
---|---|
US/Canada | $0.02 |
UK Mobile | $0.08 |
Other Countries | Varies |
Enter your phone number without any special characters or spaces. For example:
- Correct: 2055511111
- Incorrect: (205) 551-1111 or 205-551-1111
Best Practices​
Tips for Optimal Call Forwarding
- Verify Your Number: Double-check your forwarding number before saving
- Test the Setup: Make a test call to confirm proper forwarding
- Monitor Usage: Keep track of forwarding minutes through your call logs
- Maintain Balance: Ensure sufficient prepaid balance for uninterrupted forwarding
- Incorrect number format may result in failed call forwarding
- International forwarding rates vary by country
- Verify your prepaid balance regularly
What's Next?​
After setting up call forwarding:
- Make a test call to verify the setup
- Review your call logs
- Consider exploring additional features in our phone system
For advanced call management capabilities like:
- Auto-attendants
- Call queues
- Time-based routing
- Custom greetings
Consider upgrading to our cloud phone system.