Toll Free Numbers from the Land of the Long White Cloud
$39.95 per month + per min rate
One-time setup fee: $60.00
Get your New Zealand toll-free phone number with the coveted 800 prefix, making it easier for customers from Auckland to Wellington to reach you.
Known locally as "freephone numbers," they ensure calls to your business don't cost your Kiwi customers a dime.
Receive calls with your New Zealand toll-free phone number
FlyNumber SIP gives your New Zealand toll-free number its own credentials for any SIP calling app from the app stores — Zoiper, Groundwire, Linphone and more — or a desk phone, to receive calls.
- Incoming calls are billed at a small per-minute incoming rate from your prepaid balance.
- Up to 5 devices — phone, desktop and desk phone ring together
- Voicemail built in
Let an AI voice agent answer your New Zealand toll-free calls
Set your New Zealand toll-free number to AI voice agent answers and a built-in agent picks up. It answers questions from what you tell it, takes messages and transfers callers to you.
The recorded greeting plays in English. Write the opening line and rules in English and the agent answers in English, switching to the caller's language if they speak another.
$0.10 per minute of AI conversation, billed per second. No monthly fee for the agent.
Call like a local, pay like a local
New Zealand toll-free numbers are inbound-only — you can't make outgoing calls with them — but callers in New Zealand reach you on a toll-free number no matter where you are.
- Your callers dial a New Zealand toll-free number, with no international dialing on their end.
- When you forward calls to a regular phone number there is a low per minute rate.
- More details on the phone system billing can be found in our docs.
Toll-free per min rates
Whenever someone calls your New Zealand toll-free phone number there is an incoming per min rate.
It's subtracted from your FlyNumber prepaid.
The (USD) rate depends on who is calling your New Zealand toll-free number (or in other words the the prefix of the calling party).
- For local callers from New Zealand: 0.070 - 0.229
- Local caller one time connect fee: 0.0
- If an international caller calls the toll-free phone number: 0.195 - 0.292
- International caller one time connect fee: 0.0
- Full toll-free per min rates here.
Features with every New Zealand toll-free virtual number
- Businesses in New Zealand can enhance their customer service reputation by using a toll-free phone number, letting clients call for free, just like enjoying a laid-back BBQ with mates.
- With toll-free numbers adjusted to redirect via call forwarding, Kiwi companies can handle calls from Auckland to Invercargill without needing a physical presence.
- Setting toll-free numbers to VoIP/SIP not only cuts costs but includes 300 incoming channels, ensuring no customer hears a busy tone.
- Companies can integrate a toll-free number into FlyNumber's cloud phone system (PBX), offering customizable features akin to choosing the best pavlova toppings.
- A toll-free number gives New Zealand businesses a national presence, making a company as recognizable as the All Blacks.
Frequently asked questions
Are there any special registration requirements for New Zealand toll-free phone numbers?
Can I port my existing New Zealand phone number to FlyNumber?
How can I forward calls from my New Zealand toll-free number to a regular phone?
Are there options for integrating my New Zealand toll-free number with VoIP solutions like Asterisk or FreeSwitch?
What are the advantages of using a New Zealand toll-free number for my business?
Info on New Zealand toll-free phone numbers you may not know
New Zealand's toll-free numbers usually start with 0508 or 0800, making them easily recognizable. Such numbers are often used by businesses to encourage customer calls, as the call costs are absorbed by the company, not the caller.
Interestingly, despite New Zealand's relatively small population, the demand for these toll-free numbers is high. Businesses both large and small leverage them to enhance customer service and expand their reach across both the North and South islands.
A quirk in NZ telephony: Toll-free numbers can't be dialed from outside the country, which might be a surprise for international businesses looking to establish a local presence. So, for global reach, considering a local geographic number might be more practical.
Example use cases
- Offer support for adventure tourism services in Queenstown, easily directing inquiries to your local guides via call forwarding solutions.
- Connect remote artists in Wellington with galleries using effective VoIP options to discuss exhibitions and sales.
- Manage bookings for Maori cultural tours and events in Rotorua with an advanced phone system.
- Facilitate after-hours veterinary care in Auckland, ensuring pet owners can reach assistance whenever needed with the PBX system.
- Expand customer service for tech startups in Christchurch, integrating a versatile call management system to handle global calls.
New Zealand forum topics
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