FlyNumber Features
Every FlyNumber is a real phone number in one of 90 countries, and almost everything on this page comes with it.
Make and receive calls with FlyNumber SIP, forward calls to a phone or your own VoIP, or let a built-in AI voice agent answer. Send and receive texts on numbers with SMS.
Numbers start at $2.95 a month. See our pricing.
AI voice agents: let an AI answer your calls
Set a number's Call Handling to AI voice agent answers and a built-in AI voice agent picks up. It answers questions, takes messages and transfers callers.
You set it up in plain language in your panel, and messages reach you by email.
$0.10 per minute of AI conversation. No monthly fee for the agent.
FlyNumber SIP: make and receive calls with just the number
SIP is the standard that VoIP apps and desk phones use. Set your number's Call Handling to FlyNumber SIP, plug the credentials we give you into any SIP app or desk phone, and your FlyNumber rings there.
- Incoming calls are included with your number's monthly rate: unlimited incoming minutes*.
- Outgoing calls are billed per minute from your prepaid balance at our per-minute rates. No setup fee and no monthly fee for FlyNumber SIP itself.
- Encrypted with TLS and SRTP, and it works with any SIP app or device: set up FlyNumber SIP.
Five ways to use your FlyNumber
Note
Switch between them any time in your panel. A sixth option, Park the Number, stops the number ringing anywhere (callers hear busy) with no call charges.
Genuine VoIP: forward calls to your own VoIP or SIP address
- Send your FlyNumber's calls to any VoIP solution: your VoIP provider, PBX, softphone service or AI voice platform.
- Enter its SIP address under Forward to SIP / VoIP Address in your panel (UDP or TLS, any port). Set your FlyNumber to VoIP.
- Unlimited incoming minutes* when calls go to VoIP, with no per-minute charges on incoming calls.
Forward calls to any regular phone number in the world
- Send calls to any mobile or landline in the world for a low per-minute rate from your prepaid balance.
- Callers who withhold their number still reach your forwarded phone; it shows your FlyNumber as the caller ID. Details.
- How forwarding to a phone number works.
Pick your number
When you order, the panel shows a list of available numbers. Search by digits or by letters that map to the keypad; the number you choose is held for 10 minutes while you check out.
Pick your own number in the US, Canada, Australia and 50+ other countries; elsewhere we assign one. Browse our virtual phone numbers by country and city, or use the "Pick specific #" filter on the coverage page.
SMS / text messages
- Incoming: texts arrive in your panel's SMS inbox and by email. Free for most countries; US, Mexico, Lithuania and Thailand have a small per-segment fee. 2FA and verification texts are not guaranteed.
- Outbound: send texts from the SMS inbox on numbers with SMS out. It works by default, with per-segment pricing on the rates page.
- Texting is person-to-person. Bulk, marketing and automated (A2P) messaging isn't supported (see our Terms of Use), and texting US numbers isn't available yet.
- Only certain numbers have SMS. Use the SMS in and SMS out filters on our coverage page to confirm.
Make changes instantly from your FlyNumber panel
Change settings on the "fly" (pun intended): switch Call Handling, edit a forwarding number or turn voicemail on, and it's live right away.
My FlyNumbers lists every number with its own settings. Call logs show incoming and outgoing calls with the cost of each, kept for 120 days, with CSV export.
Notifications by email and in the panel, and billing in one place: saved cards, Auto-Renew, Auto-Refill and invoice PDFs.
Our cloud phone system (optional add-on)
Usually you don't need it. If you want a voice menu, ring groups, queues, business hours or call recording for a team, our cloud phone system adds them for $14.95/month flat. Do I need the phone system?
Frequently asked questions
Do I need the phone system to make outgoing calls?
No. Set your number's Call Handling to FlyNumber SIP and you can make and receive calls from any SIP app, desk phone or PBX, with your FlyNumber as the caller ID. Incoming calls are included; outgoing calls are billed per minute from your prepaid balance. Some number types restrict outbound calling due to local regulations.
Does voicemail work with every Call Handling option?
Voicemail is built into FlyNumber SIP. Turn on "Take a message when nobody answers" for the number and callers can leave a message after the ring timeout. Numbers set to forward to a phone, forward to a SIP address or park don't get FlyNumber voicemail. The phone system has its own voicemail module. An AI voice agent takes messages itself and sends them to you by email and in the panel.
Can I choose my phone number?
In the US, Canada, Australia and 50+ other countries, yes. When you order, the panel shows a list of available numbers and you can search by digits or letters. Where a list isn't offered, we assign one for you. Use the "Pick specific #" filter on the coverage page to see exactly where you can choose.
Can I send text messages from my FlyNumber?
Yes, from numbers with the SMS out capability. Sending works by default from the SMS inbox in your panel, with per-segment pricing on the rates page. It's meant for personal, person-to-person texting; bulk, marketing or automated (A2P) messaging isn't supported. Texting US numbers isn't available yet — it's coming soon (A2P).
Can I keep my current phone number?
Yes. Submit a port-in request from your panel. Pick the country and number type, upload the signed letter of authorization (LOA) and a recent bill, and we handle the carrier side and keep you posted. Porting in is free everywhere except Switzerland, Hungary (local and national numbers) and Sweden (mobile and toll-free numbers). It typically takes a few business days for US and Canadian numbers and 1–3 weeks internationally.
How many calls can my FlyNumber take at once?
Every number comes with 2 channels, so two calls can be in progress at the same time. Toll-free numbers come with many more. If you need extra channels, contact support and we'll add them for you.