Internal Number

The Internal Number module enables extension-based dialing within your phone system. Think of it as creating shortcuts that let users call each other or reach specific features using simple extension numbers.

Setting It Up

When configuring an Internal Number module, you'll need to provide:

1. Name: A descriptive name for the extension, such as:

   • "Sales Conference Room"
   • "Support Team"
   • "Main Reception"

2. Number: The 1-4 digit extension that users will dial to reach this module. Pick it from the list of unused internal numbers you've added under Numbers > Internal Numbers.

3. Is a Private Number: This toggle belongs to a system-linking feature that is no longer available. Leave it off.

note

Extension numbers must be unique - you can't use the same extension number for multiple Internal Number modules. Manage your available extension numbers in the Internal Numbers tab of the Numbers menu.

Practical Example

Here's a common way to use the Internal Number module:

In this example, an Internal Number module is connected to a conference room. Users with the phone system app or using a SIP account can dial the extension number to join the conference directly.

Common Uses

Internal Number modules are perfect for:

• Creating quick-dial extensions for team members
• Setting up easy access to conference rooms
• Providing short numbers for frequently used features
• Creating a simple internal directory system
• Showing as the internal caller ID when a user calls another extension (chosen in the user's contact method settings)