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App Activation Settings

Two account-wide limits for the phone system app live under Settings → App Activation Settings. They apply to app invitations and app sign-ins only; nothing else in the phone system is affected.

App Activation Settings tab with the Invitation expiration and Active app limit fields

FieldWhat it controls
Invitation expiration (days)How long an emailed app invitation stays valid. A user who hasn't activated the app by then needs a new invite — open Users, click the row's actions button and choose Send invite to app. The Users list shows how many days each pending invite has left.
Active app limit (per user)How many app installs one user can keep signed in at the same time. It stops a single login being shared around a team; the per-user value is also shown in the Users list under Active app limit (per user).

Change either value and click Save.

tip

If a teammate reports that their invitation link has stopped working, resend the invite rather than raising the expiration — the new email carries a fresh link.

  • Users — creating users and sending app invitations
  • App Configuration — activating the app on a device
  • App Devices — seeing which devices a user has signed in