📄️ Contact Methods Overview
The Contact Methods section is where you manage all the ways calls can be handled in your phone system. This includes:
📄️ App Configurations
The App Configurations tab shows all users who have the phone system app configured. Here you can manage app settings like inbound/outbound calling options and recording preferences.
📄️ SIP Accounts
SIP accounts let you use your FlyNumber with any SIP-compatible phone or softphone app—like a desk VoIP phone, Zoiper, Groundwire, or Linphone. Instead of using the FlyNumber phone system app, you get credentials (username, password, server) to configure your preferred device.
📄️ PSTN Forwarding
PSTN Forwarding allows you to forward calls from your FlyNumber to any regular phone number. Once you set up a route, you can use it anywhere in your call flow within the Ring Group module or Queue module.
📄️ SIP Forwarding
SIP Forwarding connects your FlyNumber directly to an external SIP address or URI—like your own PBX, a VoIP provider, or any SIP-enabled system. Unlike PSTN forwarding which sends calls to regular phone numbers, SIP forwarding keeps everything digital, often resulting in better audio quality and more flexibility.
📄️ Email Contact Methods
The Email tab allows you to configure email addresses that will receive system notifications, voicemails, and call recordings. These email contact methods are used throughout the system whenever you need to send notifications or recordings to users.