Categories
General How-to

Customize incoming caller ID for effective call management with our cloud phone system

One of the standout features of our cloud phone system is the ability to edit the caller-ID for the phone receiving the FlyNumber calls (only when using VoIP). This comes in handy when you need to distinguish between calls coming in from different phone numbers. Imagine having a UK, Canada, and US FlyNumber ringing directly […]

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General

Celebrate all things Atlanta on 404 day – Inside Scoop

In honor of 404 Atlanta day I thought it would be a neat idea to share a rundown of the ATL and it’s well known 404 area code. It might come as a surprise to some but there’s actually “404 day” in Atlanta, on you guessed it, the 4th of April. The event has been […]

Categories
General

Understanding the call logs and possible responses

Here’s a quick overview of the FlyNumber logs and possible responses, this isn’t an exhaustive list but many of the responses are pretty self-explanatory. The logs are broken down into 2 main sections. 1. The core FlyNumber logs All incoming calls will always show up here, regardless of the forwarding or if you’re using our […]

Categories
News and Updates

Unable to open PBX – wrong account info incident

We recently tweeted about an issue with users getting incorrect details in their profile and not being able to open the Phone system panel (Version 2) The browser will show an error like below The issue lies with recent DNS updates we made. In short, network traffic was moved but there are assets stored along […]

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General

NYC phone numbers -Inside scoop

So I thought it would be a neat idea to write a little about popular area codes -their history, availability, technical aspects, and perhaps the occasional pop culture reference.  Given that we started in NYC, it only makes sense to start with the big apple. I’ve been outside the city for a while now so […]

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General

How our aesthetically pleasing PBX grid makes configuring your call flow effortless (and fun)

Remember those sheets of grid paper they used to hand out in elementary school, the ones you’d use for geometry or to draw graphs. I personally was always attracted to grids, so anytime I got to use them, for example- in school or other places , I was always delighted. Then, around 2012 we released […]

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General

How caller-ID works when forwarding to a regular phone number

You can take any of our local phone numbers and forward the calls to any regular phone number in the world. Some forward their FlyNumbers to a local number, for example – a Canada FlyNumber forwarded to a Canada mobile. Others go international – a UK FlyNumber forwarded to the US. (everyone has their reasons) […]

Categories
VoIP

Entrepreneurs and the SIP protocol

Savvy entrepreneurs have been taking advantage of the versatility SIP has to offer since the mid-’90s. We’re excited to see more jump on board, it’s a neat alternative to the closed VoIP ecosystem. (i.e. One VoIP company app for all devices, employees etc.) For the less informed, SIP (Session Initiation Protocol) is a basic, classic, […]

Categories
General

Forwarding the calls versus setting the calls

“Forwarding the calls” somewhere vs. setting the calls to ring somewhere are 2 different things. It may be important for you to know the difference. At our core, we’ll always offer you the ability to use the FlyNumber(s) in one of the following three ways. 1. Set the calls to a SIP URI. This can […]

Categories
VoIP

Use SIP2SIP to receive unlimited incoming calls on your FlyNumber

Here’s a simple tutorial on how you can use the Zoiper app and sip2sip to receive unlimited incoming calls on your FlyNumber (ie. Virtual phone number) This does not require the use of our cloud PBX system. Quick mention: If you haven’t noticed we’ve updated our PBX-phone system. It’s a powerful system and currently priced […]